Question 1

Do annual passes cover court fees?

Accepted Answer

No. Our Annual Passes do not impact court rates or class rates. Many public facilities in our area have annual fees; some in the form of memberships or reservation cards.

Question 2

Do I need to have an annual access pass to continue to book courts at ETC?

Accepted Answer

No, you can still reserve courts up to two days in advance without a pass. There are annual
pass options for 7-day Advanced Passholder reservations.

Question 3

Do I need to have an annual access pass to participate in ETC Adult or Junior programming or private lessons?

Accepted Answer

Yes.  All programs will require an individual or family access pass. As seen in the table, there
are program only options and access plans that include advance court reservations and early class registration priority.

Question 4

My family receives financial assistance from TOPs, does my scholarship apply for these plans?

Accepted Answer

Yes

Question 5

Do I need an annual access plan to be on an ETC adult or junior team?

Accepted Answer

Yes. An annual pass is required to participate in any of our programs (adult or youth).

Question 6

How long is the annual pass good for?

Accepted Answer

12 months from the date of purchase. No pausing plans for travel or other reasons.

Question 7

If I purchase a pass, can I upgrade or downgrade it during the 12 months?"

Accepted Answer

If I purchase an annual pass, can I upgrade or downgrade it during the 12 months?
You can upgrade it and pay the difference (without changing your 12-month start date)
You can’t downgrade it to a less expensive options. Passes are non-refundable and non-transferrable (including if you move out of area or become injured). At the optional renewal time, you can pick whichever pass fits you best at that time.

Question 8

If I purchase a family plan, which allow multiple reservations at the same time, can I have more than one under my name or does it need to be a under a different family member’s name?"

Accepted Answer

Family plans are flexible and can be under any person in the family’s name, including
multiple under the same name. These cannot exceed the maximum limits (see chart) at a
time.

Question 9

Does the person who reserved the court need to be present at the time of play?

Accepted Answer

Yes

Question 10

Can the reservation name be changed after the booking is made?

Accepted Answer

No.  The person who confirmed the court reservation should intend on playing and is responsible for the court cost.

Question 11

I’m one of the many adult league captains at ETC, do I need to monitor who has an annual access pass?"

Accepted Answer

As a captain you will need to let your team know that an access pass is required to be on the team. If ETC has a list of your team members, we’ll let you know any team members who still need to purchase the pass, and request you to follow up.
League match courts are auto booked by ETC staff and don’t require an access plan.
However, you may want to find out which teammates have 7 day reservation privileges so they may book practice or warm-up courts.

YOUTH PROGRAMS

MONTHLY SESSIONS

ORANGE BALL PATHWAY

RED BALL PATHWAY

10 & UNDER PATHWAY

Join Us

FAQs